Patti Beadles
247 4th Street #308
Oakland, CA 94607
415/305-0501
resume AT pattib.org
http://www.pattib.org/

Objective
I am seeking a position as a senior software QA engineer, lead, or QA manager, especially at a small Internet-based company. I would like to be in a position where I can contribute a broad range of skills and talents.

Summary of Qualifications

  • Technology professional with 20 years of industry experience
  • Experience in management, software development, testing, release management, and data center operation
  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication ability
  • Strong customer-orientation and desire to "do the right thing"

    • Employment History
    QA Lead, Tribe Networks, 2003-present.

    I lead the QA group at Tribe.net, an online social networking, discussion, and classifieds site. At Tribe, I have built a suite of load tests to identify potential database and application server issues, worked closely with operations to identify and resolve production problems, and actively tested and managed the process of doing hands-on black-box testing, as well as some limited automated testing. I have also worked closely with the product development group to ensure both usability and testability of the product, and very actively worked to support users of the site to resolve issues and ensure user satisfaction.

    Professional Poker Player, 2002-2003.

    I played as a professional in small, medium, and large poker tournaments and side games. I am primarily a tournament player, and nolimit Texas Holdem is my specialty.

    Yesmail.com (formerly Netcentives and Post Communications), San Francisco, CA, 1998-2002. Director of Production Operations, Senior QA Engineer, other random hats

    As Director of Production Operations, I was responsible for 24/7 operation of a platform capable of sending over one million targeted and highly personalized email messages per hour, as well as handling clickthroughs, image serving, management, and reporting. The platform consisted of about 75 production servers (Solaris and NT), networking and load balancing hardware, and a state of the art EMC storage and backup environment. My department consisted of Unix and NT system administrators, Oracle database administrators, and a release engineer. I implemented processes that kept the systems and team running well, and developed strong working relationships with other groups within the company. My team had an excellent reputation for both quality and service.

    My most significant accomplishment was to orchestrate a complete hosting facility move with essentially no downtime, and to personally configure all of the networking equipment at the new facility.

    As a QA engineer, I was responsible for initiating many QA and release processes with early client launches, and scaling them to a cycle of continuous development with semi-weekly releases.

    AdKnowledge Inc., Palo Alto, CA, 1996-1998. Senior Software QA Engineer

    At AdKnowledge I was responsible for designing and building a QA environment for a web-based advertising server, including development of automated tests, an HTTP-level test harness and scripting language, test management scripts, performance tests, and leading a test-development team. I also took a strong role in operations, including in-depth troubleshooting and development of monitoring and operations tools.

    Velocity, Inc., San Francisco, CA, 1995-1996. QA Manager

    At Velocity I was responsible for building and managing a QA department. Products included a 3D-rendered networked Win95-based racing/combat game, and a Doom-engine RPG/action game with eight-player networking. I hired and managed a staff of up to eighteen testers working two shifts, interfaced with external compatibility labs, worked with both on-site and off-site developers, established and tracked metrics, and attempted to bring QA and software development discipline to the extremely chaotic game development process.

    Intel Corporation, Hillsboro, Oregon, 1988-1995. Software Engineer 1992-1995, Software Technician/System Administrator, 1988-1992

    Some of my projects included the following:

    P6 microarchitecture simulator. In addition to my work on product internals (in C and C++), I maintained a complex set of automated nightly builds, regression and performance validation runs, and releases in a multiple-product multiple-platform environment. I also provided customer support for all external customers, managed the release process, and took primary responsibility for protection of intellectual property.

    ICE-960KA/KB/MC in-circuit emulator. I developed a large portion of the test base for these emulators, as well as an automated push-button testing environment for multiple products. Some of my testing responsibilities included symbolic debug capabilities and the protected mode architecture, including development of a small multi-tasking OS for use in product validation. I also participated in customer installations and customer support.

    Received Intel Achievement Award, 1989.

    Maritz Communications, St. Louis, Missouri, 1985-1987. Programmer

    At Maritz, I developed a variety of interactive multi-media (laser videodisc, computer graphic, touch-screen) programs for training, marketing, and other applications. I participated in all project phases from requirement-gathering and proposal-writing through design, development, testing, documentation, installation, training, and on-site support.

    Skills
    C, Unix, Linux, Windows NT/2000/XP, Perl, HTML, HTTP, DNS, SMTP, Cisco IOS, switching, routing, load balancing, and many other Internet-related protocols and technologies, test automation and release management techniques, embedded systems design and test, web site development and test. Internet user for over 20 years.




    NOTE: Resume brokerage firms and recruiters are expressly prohibited from entering this resume into their database without my permission.